vantage by Mario Malik

Prices on the page, not behind a call.

Each audit is from $2,500, in Australian dollars. You only pay for the audits you go ahead with, and nothing runs until you confirm.

The audits

Start where customers drop out.

Found

AI Search Audit

From $2,500

  • A score out of 100 across eight categories, with the evidence behind every criterion
  • The four findings holding the score down, each with evidence and three quick wins
  • Conducted by Mario Malik
Trusted

Brand & User Experience Audit

From $2,500

  • A touchpoint-by-touchpoint reading of what each one gives customers back: green, amber or red
  • Where customers are likely to leave without telling you, stated as likely rather than certain, with what would confirm each one
  • Conducted by Mario Malik
In every journey audit

What the four journey audits include.

Market Perception, Brand & User Experience, Conversion, and Retention & Relationships. The AI Search Audit has its own format: a score out of 100, findings with quick wins and a staged plan.

  • Findings that connect what we observed, the gap from what customers expected, what it asked of them, what they got back and the likely consequence, each with the improvement to make
  • The first thing to fix: the point where customers are most likely to say no next, chosen by the evidence, what it is likely costing you, the customers it affects and the effort to fix it
  • Observations kept separate from interpretation, and both kept separate from measured results
  • A prioritised improvement plan
  • Conducted by Mario Malik and delivered in your private Vantage workspace
Questions

About pricing.

Do I pay before anything runs?

You only pay for the audits you go ahead with, and nothing runs until you confirm.

Can I start with one audit?

Yes. Most businesses start with the stage where they suspect they're losing customers, then decide on the next one from what it finds.

Which audit should I start with?

Start with the stage where you suspect you're losing customers. If you're not sure, choose 'Not sure yet' when you start an audit and we'll help you decide.

See your business through your customers' eyes.